About Us

Telemarketingdiploma.com is involved in the human development sector, aspires to build Skilled Human Resources by giving the light of training & education and enhance the career performance.

Telemarketingdiploma.com certifies, trains, and delivers efficient services and solutions to contact centers, by applying our vertical market experience, focusing on world class standard performance.

Telemarketingdiploma.com is dedicated to the professional development of individuals in the call center industry. Telemarketingdiploma.com offers a comprehensive curriculum of training programs to fit the needs of all personnel in the call center industry, including frontline staff, supervisors and team leaders, managers and directors, workforce planners, quality specialists, industry vendors and aspiring call center agents.

At Telemarketingdiploma.com we provide quality sales and service skills program for call center agents, also we train to reduce Agent attrition through initial training.

Telemarketingdiploma.com ’s award-winning Agent training utilizes adult learning principles and experiential learning exercises to engage the participants and prepare them with a strong foundation of customer service and telephone selling skills. The easy to follow format teaches the critical information Agents need to be successful as soon as they start on the production floor.

The ultimate goal of Telemarketingdiploma.com is to help increase employment opportunities for its trainees and as such, the institution has churned out a flexible and affordable course that will benefit students. The course can be tailored to complement the unique talent and strength of each student, so that they are able to utilize these talents to further their career goals and ambitions.


Our Mission

Telemarketingdiploma.com certifies, trains, and delivers efficient services and solutions to contact centers, by applying our vertical market experience, focusing on world class standard performance.

Our Vision

To be the leading Call Center Solutions and Service Providers,by serving major corporations and business leaders everywhere to enhance the value of their relationships with customers and employees.
Our services focuses on providing a "One Stop Shop" solution, starting from understanding and analyzing our customer's needs and then providing multiple solutions to improve the quality of service while being able to manage costs and enhance productivity.

Values: